Refund Policy

Last Updated: 24th July 2024

At Create With Shivam, we are committed to providing high-quality courses, consultations, and social media management services. We understand that sometimes circumstances change, and you may need to request a refund. Please read our refund policy carefully to understand the terms and conditions regarding refunds.

1. General Policy

We do not accept any returns and hence no refunds on any courses and consultations, except in a few specific cases as outlined below. All sales are final once the purchase is complete.

2. Exceptions

We offer refunds in the following situations:

• Technical Issues: If you experience technical issues that prevent you from accessing the purchased course or consultation, and we are unable to resolve the issue within a reasonable time frame.
• Duplicate Purchase: If you accidentally purchase the same course or consultation more than once, we will refund the duplicate payment.
• Service Not Delivered: If a consultation or service was not delivered as promised due to an oversight on our part, you are eligible for a refund for that specific service.

3. Refund Process

To request a refund, please follow these steps:

1. Contact Us: Email us at contact.createwithshivam@gmail.com within 7 days of the purchase date with your order details and the reason for the refund request.
2. Review: Our team will review your request and determine if it meets the criteria for a refund.
3. Approval: If approved, we will process the refund to your original payment method within 7-10 business days.

4. Non-Refundable Items

The following items are non-refundable:

• Completed Services: Any consultation or service that has been fully delivered and completed.
• Digital Products: Any downloadable content or digital products that have been accessed or downloaded.
• Change of Mind: Refunds are not available for changes of mind or personal preferences after purchase.

5. Course and Service Modifications

Create With Shivam reserves the right to modify or discontinue any course or service at any time. If a course or service is discontinued, clients will be notified, and a suitable alternative or refund may be offered.

6. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

• Email: contact.createwithshivam@gmail.com